Any institution gets the behavior it rewards.
Meaning
In a 2019 C-SPAN interview with David Brooks, Mattis explained that organizations drift toward whatever they promote and praise, whatever their mission statement says. If you lead a team, check who actually gets the credit and raises; then reward the behavior you want to see more of.
Source: C-SPAN interview with David Brooks (2019)
About the author
James Mattis is a retired United States Marine Corps general who served as commander of U.S. Central Command and as the 26th U.S. Secretary of Defense. He is also the co-author of the leadership memoir Call Sign Chaos.
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